Windows 10 update and printer problems
The printer may not function properly after upgrading the operating system to Windows 10. It may become slow or unresponsive, or certain features may not be supported by the upgraded version. The steps given below may help you overcome such Windows 10 update and printer problems and issues.
Resolving printer issues occurring after upgrading to Windows 10
- Make sure the printer is in an unspecified section in the Devices and Folders section.
- Check if all the connections of the printer are proper. If the issue persists, proceed with the steps below.
- Install the HP Print and Scan Doctor software on your computer. Run the software to fix Common printer issues.
- Check whether the printer is set as the default printing source.
- Update the USB driver of your printer if you have established a connection between your printer and computer using a USB cable.
- Run the printer troubleshooter on Windows to fix any issue.
- Reset the printer spooler files and then clear the print queue.
- Try deleting and re-adding the printer.
- Update the printer drivers using the Update Driver Software.
Resolving issues of the printer installed on Windows 10
Check if your printer and computer are properly connected. Make sure all the components of the printer are clean. If you have connected the printer over a wireless network, check if the network connection is stable.
The issues arising after the upgrade to Windows 10 can also be fixed by running a troubleshooter which can be downloaded from Microsoft. Open it, select the printer’s name and then click Next. The Windows 10 update and printer problems will be automatically detected and listed. Select ‘Apply this Fix’ to resolve the Windows 10 update and printer problems automatically.
If you find the printer to be unresponsive, delete it from your operating system and then re-add it. Click Start on your Windows and open the Devices and Printers folder on your computer. Locate the printer’s name and then right-click on it. Select the Remove Device option. Once the printer is removed, disconnect the USB cable from the printer and computer and plug it back after a few seconds. Re-add the printer by clicking the Add a Printer or Scanner option.
Outdated drivers may also interrupt the functioning of the printer. To update the printer driver, open Device Manager and then right-click on the printer’s name. Select the Update Driver Software option and select the ‘Search automatically for updated driver software’ box in the next screen that pops up. Any printer driver/software updates will automatically be downloaded and installed.
The next troubleshooting tip is to clear and reset the print spooler files. Click Start on your Windows and search for SERVICES. Open the Services (Local) window and right-click the Spooler file. Select the Stop option to disable it. Type “%WINDIR%\system32\spool\printers” in the search box and hit Enter. Select all the files and delete them. Now restart the Print Spooler.
Open the Devices and Printers folder of your computer and then select the printer’s name. Make it as the default printing source. Click OK in the ‘Windows will not manage the default printer’ dialog box. Print a test page to check if the printer is working.
Open the Printers and Scanners setting and then select the printer’s name. Click the Manage tab and select the Print a test page option. You can also make use of the troubleshooter on this screen to fix Windows 10 update and printer problems and issues.