Why Does My Brother Printer Say Offline
Why does my Brother printer say offline, the Brother printer may show offline error message because the power connection may not be provided correctly, the network connection may fail, paper jam or ink/toner may be empty, using the old version of printer driver software, your Brother printer may not be the default printer.
Steps To Resolve The Printer Offline Issues
- Connect the Brother printer power cord firmly to the electrical socket.
- Turn the power switch and power up the printer.
- Check the router connection and turn it on.
- Inspect for any error messages on the printer control panel screen.
- Check the USB or Ethernet cable if you are using a wired connection.
- Be sure to set your Brother printer as the default printer.
- Install the latest version of driver software after uninstalling the previous one.
- Try to troubleshoot the issues to detect and resolve problems automatically.
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Various Methods To Resolve The Printer Offline Issues
why does my Brother printer say offline, initially verify if your Brother printer connected to the electrical socket and powered on. If the printer screen is blank, your Brother printer is on sleep mode or the power cable is not connected correctly. Connect the power cable firmly and press the power button to turn it on and fix Brother printer say offline.
If your printer’s panel screen shows any error messages as a paper jam or ink/Toner empty, the printer may not print. In that case, remove the jammed papers and replace the empty cartridges with a new one.
If your Brother machine is connected to the network with a USB cable or using an Ethernet cable, try to connect directly in the USB port or available Ethernet port. If connected with a USB hub or docking system. Remove the protective covers in the USB or Ethernet port and insert the cable in the cable to avoid connection interruption or Brother machine malfunction. If you are connected with a wireless router connection, check if the router is turned on and the network connection is active and fix Brother printer say offline.
After connecting to the network, try to print the network configuration page and match the printers and router IP address. Both the IP address must be the same if you find it different. Reset the printer and reconfigure the network connection. If multiple printers are connected with your computer, click on the start option and select the Devices and Printers option. Right-click on your printer name and choose the Set as default printer option to change your printer as the default printer.
If your printers do not print because of the print queue, right click on Brother machine icon and tap See what’s printing. Then select Printer option and select Cancel All Documents option and fix Brother printer say offline.
Be conscious that you have installed the correct driver software. Uninstall the outdated printer driver software which is currently installed and delete all the driver related files or folders from your computer. Restart your computer and download the latest version of driver software from the Brother website and fix Brother printer say offline.
Agree with the driver License Agreement and complete the installation steps to install the driver software. Try troubleshooting to detect and rectify the issue automatically. Follow these above steps to resolve the issue of why does my Brother printer say offline or service your printer in an authorized service center.