troubleshooting lexmark printer problems

Troubleshooting Lexmark Printer Problems

Some of the common Lexmark printer issues are unresponsive printer, toner or ribbon cartridge, printer offline, paper jam, network connection failure, blank panel display, print quality problems. If your Lexmark printer encounters an issue, then perform some troubleshooting steps and resolve the same. The troubleshooting process is mainly done to analyze the cause of the issue and to resolve it. Study the instructions below to know how to troubleshooting Lexmark printer problems.

Simple Steps To Troubleshoot Lexmark Printer Issues

  1. Check for any error message or understand the problem if an error light glows on the printer panel.
  2. Read the instruction manual that you have received with your printer to know about the error messages from the light that flashes on the printer panel.
  3. Inspect the level of ink or toner in the ribbon or toner cartridge.
  4. Replace the empty cartridges with a new one.
  5. Pair the Lexmark printer to a wired or wireless network.
  6. Examine the error message and clear the paper jams from the printer if your printer shows the paper jam issue.
  7. Load sufficient sheets of paper on the input tray in case a paper feed issue occurs.
  8. Reset the factory default settings, if the issue is unresolved even after trying out all the troubleshooting methods.
troubleshooting lexmark printer problems

How To Troubleshoot Lexmark Printer Issues ?

Step 1: If the Lexmark printer is not responding, then follow the below procedure to turn on the printer and bring it to a responsive state and troubleshooting Lexmark printer problems. Ensure that your Lexmark printer properly grounded to a power outlet. Press the ON button to power up your printer.

Step 2: Check whether the printer is in Hibernate or Sleep mode. If your printer is in Sleep mode or Hibernate mode, then awake the Lexmark printer. If the printer does not become active, check if the electrical socket supplies power to the printer. If not, ground the printer to another power source.

Step 3: If the printer’s display is blank even after turning it on, unplug the power cord from the power source and leave it idle for 10 to 20 seconds, and then connect it to the electrical outlet again.

Step 4: If your Lexmark machine cannot detect a memory card connected to it, install the memory card on your device properly. Ensure that the memory card is inserted into the card reader properly and then connected to the printer. After connecting an external memory card, print a menu settings page to check whether the card is listed.

Step 5: If you are facing problems like paper jam or paper feed issue, check the printer for any paper jams or misfeeds. Ensure that paper of appropriate size is installed. Align the tractor and place the paper in between. Check whether you have closed the paper input tray properly to troubleshooting Lexmark printer problems.

Step 6: Use the automated recovery tool to resolve the paper jam issue. To access the automated tool, press the Setup icon on the printer’s control panel and then click Settings. Select OK and then tap the General Settings option. Select OK again and press Print Recovery and then choose OK. Click Jam Recovery and press OK.

Step 7: The automated jam recovery tool clears the paper jams inside the printer. Send the print input to the Lexmark printer. If the issue is not resolved, check for any paper jams. If found, remove them manually and then start printing.

Step 8: If the printer prints the input jobs slowly make sure that you have loaded letter or A4 paper of similar size. If any oversized or small paper is installed, then place paper of the same size and then send the print job input again.

Step 9: If the printer does not perform the print job, check whether the ribbon or toner cartridges are installed properly. Check the level of the toner ribbon. If you find low ink or toner, then replace that with a new one.

Step 10: If some unexpected print quality issues occur while printing on a Lexmark printer, replace the low ink or toner cartridge. If the print density is too low, then adjust the color density knob and set it at the second level to increase the print quality. If these troubleshooting methods do not work, then reset the printer settings to factory defaults to troubleshooting Lexmark printer problems.

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