printer wont print from computer

Troubleshooting Guide: Printer Won’t Print From Computer

To fix printer won’t print from computer, perform a hard reboot on the printer. Take a look at the ink cartridges and ensure that they are correctly installed. Verify the network/USB connection. Do not use USB when you are connected to a network. Update the drivers and the firmware.

My printer Won’t Print, Copy, Scan From Computer

  1. Verify the network connection status on the printer and the computer.
  2. Make sure to connect both devices to the same network.
  3. Ensure that the USB cord is detached when you are connecting wireless.
  4. Uninstall the printer driver and re-install with the newest version.
  5. Check whether the ink cartridges are full and installed properly.
  6. Review the print settings and change the same accordingly.
  7. Check for firmware update and proceed if there is one.
  8. Use a proper application to print and copy your documents.
printer won’t print from computer

Steps To Do To Make The Printer Print From Computer


Fix printer won’t print from computer, first detach the USB cable from the printer. Wait for at least a minute. Reconnect the cord to another USB port. If the computer or laptop you are using has a USB 3.0 slot, plug the rectangle-end of the cable to the slot. It is better if you use a USB 3.0 cable for fast data transfer.

Remove the other USB-connected devices from the laptop, if they are not in use. Initiate a command and add the printer to the current printer queue on the Mac or Windows device. If the USB settings are overlapped, uninstall the current printer driver. Restart the computer and re-install the printer driver through the Windows Update or Apple Software Update.


Check whether the printer is connected to a proper access point that has an active and uninterrupted internet connection. The frequency of the wireless network should not exceed 5.0 GHz. You can always print an information page from the printer to check the network connection status, IP address, and the signal strength.

Get the latest version of the HP Print and Scan Doctor tool on your computer to fix the wireless problems and printer won’t print from computer. On the tool’s Start screen, click on the Fix Printing option and then select the printer that you want to troubleshoot. Go with the on-screen prompts to resolve the connection problems. You can also try setting your printer as the default one for printing.


After turning on the printer, wait for a minute or until the printer turns idle before you continue to the next step. Detach the USB connector from the USB port at the rear of the printer. If the printer is linked to a network or USB source, leave it connected. Unlock and open the cartridge access door; wait until the carriage turns passive. Taking the ink cartridges out of the printer, keep the printer On and disconnect the electrical cord from the printer’s power port and the wall outlet.

After a minute or so, re-plug the cord into the power source. Attach the cord’s other end to the power port. Wait for the printer to power on automatically and if it fails, long pressing the Power button should switch it on. Once powered on, the printer goes through a warm-up process with the lights on the access panel flashing continuously. Once the process is completed, reinsert the ink cartridges into the ink slots and close the cartridge access door and resolve printer won’t print from computer.

hp printer technical support