printer connected but won’t print

[Troubleshooting] Printer Connected But Won’t Print

The printer connected but won’t print because of the errors or issues like black or color ink not printing, printer is offline etc. To solve the problem, reinstall the printer driver and use genuine ink cartridges.

Fix Error: Printer Connected But Not Print

  1. Open the document, select File and then choose Print in Mac.
  2. Select the Paper Type \Quality or Media and Quality menu.
  3. Select Save in the Presets menu and then name the new preset to save the settings for the future print jobs.
  4. Select file in the software application in Windows.
  5. Choose Print which opens the printer window.
  6. Open the Properties or Preferences dialog box.
  7. Alter the settings such as the paper type, paper size, print quality etc.
  8. Select OK and then choose Print.
printer connected but won't print

Brief Steps To Fix Printer Connected But Not Printing Issue

Make sure that you are using the appropriate paper for printing. Check for the estimated ink levels and replace the empty or low ink cartridges with the new one to fix printer connected but won’t print issue.

Check for the print settings in Windows by choosing File in the software application and then select Print. The Print window opens and opens the Properties dialog box. And, depending on the print job, alter the paper type, print quality, paper size, etc.

After selecting the print settings, select OK to apply the settings and then select Print.

Clean the area around the ink nozzles by gathering lint-free cloth, dry foam rubber swabs, or any other soft material to fix printer connected but won’t print.

Hold the handle on the sides of the printer. Then, raise the cartridge access door till it locks into place. And, the cartridge moves to the center of the printer.

Wait till the cartridge is idle and silent before you continue. Take the power cord from the rear of the printer. Lift the lid from the cartridge slot to release the ink cartridge. Then, lightly push the lid back till it stops.

Pull up the ink cartridge to remove it from the slot. Hold the ink cartridge by the sides. Lightly moisten a lint-free cloth or foam-rubber swab with distilled water.

Then, squeeze any excess water from it. Gently clean the face & edges around the ink nozzle in the swab. Leave the cartridge to sit for 10 minutes to allow the cleaned area to dry or use a new swab to dry it.

Hold the ink cartridge by the sides with the nozzles towards the printer.

Slide the ink cartridge forward in the slot. Then, close the lid on the cartridge to secure the cartridge into the place. And, close the cartridge access door. And resolve printer connected but won’t print problem.

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HP Printer Guidelines