hp printer is not responding

HP printer is not responding

When the HP printer is not responding check the following points to make it respond. Confirm that your printer cord is firmly connected to the electrical outlet. Check the network connection are properly made. Ensure that ink cartridges are properly installed and not empty.

Steps to make the HP printer respond

  1. Turn off the printing machine and disconnect from the electrical source.
  2. Reconnect the printer to the electrical outlet firmly.
  3. Turn off the computer after closing all tasks and restart again.
  4. Check and confirm that printer is connected to the network and the network has fast internet access.
  5. Check and confirm that ink cartridges are properly installed.
  6. Check and replace the empty cartridges.
  7. Install the latest version of driver software.
  8. Try using HP Print and Scan Doctor tool to diagnose and resolve the issues.
hp printer is not responding

Various Printer Issues and Ways to Solve the Issues

Turn off the printer and disconnect it from the router. Close all the running tasks and shut down the computer. Again, connect the power cord to the router firmly then wait for some time until the internet activity light displays a normal connection status. Turn on the printer and the computer to fix HP printer is not responding.

After setting up the printer hardware, check whether the ink cartridges are properly installed. Also, the check the ink levels in the printer control panel. If the ink level is low, replace it with new ink cartridges. Remove only the sealed tape from the cartridges. Do not remove any other tapes because placing fingerprints may affect the print quality.

Check the printer’s network connection. If you are working with your printer on a wireless network connection, open the Wireless network or Settings menu to ensure the wireless signal is in ON condition. Also, ensure the light next to the Wireless icon is on and steady. If the light is blinking, your wireless network is not connected well then disconnect and reconnect it again.

If you are connected with a wired network connection, check whether the Ethernet cable is correctly connected in its port. If the connection is made right, the green light should be steady, and the orange activity light might start blinking when the cable is connected for fixing HP printer is not responding.

HP Print and Scan Doctor is a troubleshooting tool provided by HP which can be used to diagnose and resolve printing and scanning issues automatically. Open the HP Print and Scan Doctor tool and tap on the Start option and select your printer then click Next to diagnose and resolve the issue.

The firewall software helps to block threats from external sites or network. In some cases, it may also affect some settings and configurations with network printers. In that case, disable the firewall software on your computer.

Download the latest version of printer driver software for your printer from the HP site. If you are not using the latest version, upgrade it to the latest version or re-install after uninstalling the older version on your computer. Enter the printer model in the HP support site and the latest version will get displayed. Enter your operating system and download the latest version, which will help to fix HP printer is not responding error.

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HP Printer Guidelines