HP Officejet pro 6978 printing blank pages
The reasons why the Officejet Pro 6978 printer prints blank pages are, incompatible installation of cartridges, and more. The solutions to resolve the HP Officejet pro 6978 printing blank pages are, try cleaning the printhead using an automated tool.
Steps to troubleshoot Officejet Pro 6978 printer printing blank pages
- Obtain the replacement cartridges from the HP Store or local retailers.
- Turn On the Officejet Pro 6978 printer by pressing the Power button.
- Place your fingers into the slot and open the cartridge access door.
- Check if the carriage is moving to the left area of the printer.
- Remove the problematic cartridge from its slot.
- Take the new cartridge out from its packing.
- Hold the cartridge with the contacts facing the printer.
- Move the cartridge into the slot and print an alignment page.
Instructions to rectify officejet pro 6978 printing blank pages
The HP Officejet pro 6978 printing blank pages might occur if the cartridges you have installed as no electrical contact with the Officejet Pro 6978 printer. The quickest method to fix this problem is to simply remove and reinstall the ink cartridges.
Use an automated tool to clear the dust out of cartridges. Load plain white papers into the input tray. Touch the Right arrow to view the additional options on the control panel of the printer.
Tap the Setup icon and touch the Tools option. Press Clean Printhead, the Officejet Pro 6978 printer starts the cleaning process.
A test report gets printed by the device, evaluate it to identify the defects. If the quality of the printout is satisfied, touch No. Tap the Yes button if the print quality is not good. View the estimated ink levels on the operation panel of the Officejet Pro 6978 printer.
Touch the Ink Level icon on the printer’s control panel. A graphic representation of all the ink levels gets displayed on the screen. Identify and replace the low or empty cartridge.
Purchase the replacement cartridges from the HP Store, HP Sure Supply, or local retailers. Make sure to get cartridges that are genuine and compatible with the model of your Officejet Pro 6978 printer.
Locate the Power button on your Officejet 6978 printer and force press it. Slip your fingers into the slot that is present on the left side of the printer.
Pull the slot forward to open the cartridge access door. The carriage moves to the left region of the Officejet printer. Push in front of the old cartridge to remove it from the slot.
Cut the packing tape and take the new cartridge out of it. Handle the cartridge with the contacts on it facing the printer and slide it into the slot.
If necessary, install the other cartridge and close the access door, and then check if the HP Officejet pro 6978 printing blank pages error is fixed.