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- Hp OJ 3830 Unable To Send Fax
FIXED: Hp Officejet 3830 Fax Not Working
“Are you unable to send or receive a fax from/to your HP OfficeJet 3830 printer?” or “Is the HP OfficeJet 3830 printer’s fax function not working?” If yes, continue reading this page to know the causes and solutions to fix this problem.
Causes For Hp Officejet 3830 Fax Not Working Issue
You may face fax issues if:
- The fax settings are not configured correctly on your printer.
- The phone cord is not connected securely.
- The cord is connected to the wrong port on your printer.
Hp Officejet 3830 Fax Not Working – Troubleshooting Solutions
Perform the simple and quick troubleshooting methods given below to fix the fax issue on your printer. If the fax function is not working again after executing the first method on your HP OfficeJet 3830 printer, move on to the next method.
Re-perform the fax setup
- Disconnect the phone cord from your printer.
- Now, plug one of the ends of your phone cord into the 1-LINE port on your printer.
- Connect the other end of the same phone cord to the working telephone wall jack.
- Ensure that the cord is connected securely at the ends.
- Avoid using a phone splitter to perform the connection setup.
- Now, turn on the printer.
- Reconfigure the fax settings, such as receiver settings, etc., as per your preferences if necessary.
- Finally, ensure to save the settings.
Test the fax hardware
Run a test fax report to check whether the fax setup is done correctly.
- Open the Fax screen on your printer.
- Select Setup > Tools > Test Fax.
- Wait for the HP OfficeJet printer to print the fax report.
- Once the report is printed, review it.
- If you find any hardware issue in it, perform the fax hardware setup again.
Power cycle your printer
- Turn off the HP OfficeJet printer completely.
- Unplug the power cable from it.
- Leave the printer to cool down for a few minutes.
- After waiting for a while, reconnect the power cable and turn on the printer.
- Now, check if the fax function is working on your printer.
If the fax function is still not working on your HP OfficeJet 3830 printer, use the call option on this page to contact us.