HP Envy Inspire 7955e Troubleshooting

HP Envy Inspire 7955e Troubleshooting Solutions

Is your printer not responding to your print request? Are you receiving the “Scanner is unavailable” message when scanning a document with your printer using the HP Smart app? or Is your printer malfunctioning? If your answer is yes, then you’re not the one who faces issues with the printer. Almost all printer users encounter at least one issue with their printer. Take it easy. There is a solution for every printer problem. Any printer problem can be easily and quickly resolved if the underlying causes are identified. In most cases, an error message or code will show up either on your printer or computer’s screen (on which you have installed and are using the printer) when something goes wrong. You can use it to find the cause of your printer problem. The troublesome thing occurs when you need help understanding the cause. But that’s okay! We are here to assist you in fixing your HP Envy Inspire 7955e printer problem. We have covered some common problems and their solutions in this HP ENVY Inspire 7955e troubleshooting article. Are you reading? Let’s get started.

hp envy inspire 7955e Troubleshooting

Troubleshooting the HP ENVY Inspire 7955e Printer Problems

There are some really simple troubleshooting solutions that you can try to fix your printer problem. The following instructions explain the same. If you’re facing a problem with your HP Envy Inspire 7955e printer for the first time, perform the solutions below to fix it.

Recommended And Best Solutions

  • Restart the printer. This simple and easy method help resolve any printer-related problems.
  • Check the printer display for an error message or code. In some cases, you will find the error message or code with the More or Help button on the screen. Use the button to learn more about the cause of the problem and resolve it.
  • Check and resolve the communication issue. This issue can be the major cause of “printing not printing”, “unable to scan from a computer or smartphone”, and more. It occurs if the devices are connected to different networks. So, connect the devices (printer and computer) to the same network to avoid or resolve the communication issue.
  • Set up the printer. There are many chances for an issue to occur if you’re trying to use a printer-related function on the printer that wants to be set up. Complete the HP Envy Inspire 7955e setup and then try to use it for your printer-related needs.
  • Incompatibility can also lead to many problems. So, always keep the printer driver, the printer app, the printer firmware, and your computer’s OS up-to-date.
  • Soft reset the printer. This method can also help you resolve almost all printer problems. Need help resetting your printer? Yes? Resetting the HP ENVY Inspire 7955e printer is straightforward. Follow the instructions below to learn more about it.
  • You can reset your HP printer only when it is turned on.
  • So, switch on your Envy Inspire printer if it is turned off.
  • Now, unplug the printer’s power cord from its inlet and the electrical outlet.
  • Ensure to do this with the printer turned on.
  • Start counting for 15 seconds from the second you unplug the printer’s power cord.
  • After 15 seconds, reconnect the cord.
  • This HP thermal inkjet printer comes with an auto-on feature. That means the printer will automatically turn on when you connect its power cord to a working outlet.
  • Wait for the printer to turn on. Is the printer turned on? No? It’s alright. Press the power button on the printer’s control panel to turn it on.

The simple and best solutions provided above will troubleshoot HP ENVY Inspire 7955e printer issues. Now, let’s see some common printer problems and the troubleshooting solutions to fix them.

HP Printer Paper Jam — Here’s How to Clear It

Paper jams are one of the frustrating problems that are faced by many people out there. But, some people receive the “Paper Jam” message even when there is no paper jammed inside their printers. The paper jam can be true or false at times. So, first, verify whether a real paper jam has occurred on your printer. If the paper jam is real, you can begin HP ENVY Inspire 7955e troubleshooting to resolve it. You will learn everything about how to find the real paper jam and clear it in the section below. So, why wait? Let’s get started!

Confirming the Paper Jam

  • Restart the printer. This will help you know whether the paper is really jammed inside your printer.
  • How? Well, “restart” will clear small bugs that are blocking the printer from performing. After restarting the printer, check its display. If you see the “Paper Jam” message again on the screen, that means a paper jam has occurred on your printer.
  • If you find no message related to a paper jam on the screen, that means it is a false jam. You can continue using the printer for your needs.

Clearing The Paper Jam

  • The only solution to clear the real paper jam is to manually remove the jammed paper from your printer. For that, you have to identify the part where the jam has occurred. It is not a big deal to identify and remove the jammed paper. You can do this by yourself and in within a few minutes.
  • In most cases, the paper jam occurs in the following parts of the HP Envy Inspire printer: the main tray, the base of the printer, the print zone, and the document feeder.
  • So, look for the jammed paper in the above parts of your printer. If you find any jammed papers during the search, remove them gently using your hands.
  • Ensure that the jammed paper is removed without damaging it further.
  • Once the jammed paper is removed, the “Paper Jam” message should be cleared.

All right there? You have successfully removed the jammed paper from your printer by following the instructions above.

 HP Envy Inspire Printer troubleshoot

Printer Not Printing – Resolved

Is your printer not printing? Is your printer suddenly not printing? Is the “Printer Offline” message displaying on the screen when trying to print a document with the printer? Yes? It’s okay. This is not new. This printer issue occurs due to numerous reasons. Fortunately, you can resolve this print issue within a few minutes. In this section, we will walk you through the common troubleshooting steps that help you fix the “printer won’t print” issue. Are you reading? Let’s get started with the troubleshooting.

#1 Use the HP Diagnostic Tool

The HP printer manufacturers are well aware of these kinds of print-related problems and suggest you use some diagnostic and repair tools to fix the problem.

  • If you’re encountering this print problem with a Windows computer, use the HP Print and Scan Doctor tool. This diagnoses and fix tool automatically diagnoses and resolves your printer problem. This tool can be installed from the HP printer’s official support page.
  • If you’re using Windows 10, you can open this tool from the HP Smart app.
  • inspire 7955e printer not responding
  • Have you installed and used the printer using the HP Smart app? If so, you can use the same app to diagnose and fix common printer problems. Yes? You read it correctly.
  • To do so, open the app. Have you done it? If yes, follow the instructions.
  • In Windows, click on the Diagnose icon, as shown below.
    hp envy inspire 7955e printing error
  • On Mac, click on the Printers menu and choose Diagnose and Fix to resolve the print problem.
  • how to fix the printer not printing

Have you finished with the troubleshooting? If yes, try to print. Are you still not able to print on your printer? No? Then, let’s get started with the next solution to resolve it.

#2 Loading The Paper Tray

Have you started facing this printer issue after a long print job? If so, the input tray might be running out of paper. Check and reload the tray to resolve this printing problem. Follow the on-screen instructions for it.

  • Open the printer’s main tray.
  • Are you looking to print photos with your printer? Yes? Then, pull out the photo tray. Otherwise, push it into the tray.
  • Verify the input tray. If you need more paper or the number of sheets is low, reload the tray using the compatible paper type.
  • Are you doing well? Yes? Perfect! Now, close the input tray and open the output tray.

Try to print a document with your printer. Is the problem remains unresolved? If so, please try following the solution below to resolve it.

#3 Reinstalling The Ink Cartridges

Not only can a low or empty input tray cause these issues, but so can ink cartridges with insufficient ink or incorrect or improper installation. So, check and reload the cartridges if necessary. Checking the ink levels and replacing the ink cartridges is straightforward, and the entire cartridge replacement process takes only a few minutes to complete.

  • First, verify the estimated ink levels of the cartridge. You can do this with one simple tap. Open the printer’s dashboard. You can do this by swiping down the screen.
  • Here, tap on the ink icon. The estimated ink levels of the cartridge will show up on the screen. Is the ink level empty or low? Then, kindly replace the cartridges as soon as possible to continue printing.
  • Get in touch with us for real-time assistance in replacing the ink cartridge(s).
Reinstal The Printer Ink Cartridges

Restoring The Printer Settings

Is none of the solutions above sufficient to resolve the print issue on your printer? That’s alright. Sometimes, misconfigured printer settings can also lead to these kinds of problems. In that case, restoring the printer to its original factory defaults can help you fix the problem.

  • Open the setup screen on your printer.
  • Need help opening it? Well, open the printer’s dashboard and tap on the icon that looks like the gear one to open the setup screen.
  • Now, tap Printer Maintenance > Restore > Restore Factory Defaults >Continue to restore your printer settings to factory defaults.

The printer will automatically restart once the settings are restored to default. After that, you can reconfigure the printer settings from the beginning and start printing with it. If the printer doesn’t print even after reconfiguring its settings, the cause of the problem might be with its hardware. In that case, repairing the printer is recommended by the experts.

Get Instant Support

We believe that this “HP Envy Inspire 7955e troubleshooting” article will help you resolve your printer problems. We have covered only some common printer problems and their solutions in the section above. Reach out to us if you want real-time assistance in resolving the same or other issues with your printer. Our technical expert will assist you in resolving your printer issues.

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