Open The Printer Troubleshooter and Run The Troubleshooter
Open the printer troubleshooter and run it to diagnose and solves all the printer problems. The problems can either be related to the hardware or software of the printer. If you are facing small issues in printing or scanning, use the HP Print and Scan Doctor tool.
Steps To Open The Printer Troubleshooter
- Go through the steps to use the printer troubleshooter.
- Get the HP Print and Scan Doctor on your computer or phone.
- Use this application to solve printing issues.
- Make use of this tool to resolve scanning issues.
- Download the software on your computer and install it.
- Run the app from the downloaded location and see the issues it displays.
- Fix the issues following the prompts displayed onscreen.
- View the other apps available to solve the printer issues you are facing.
Diagnose The Problem and Run The Printer Troubleshooter
There are a number of issues which happen on a printer related to its hardware or software. It is possible that you are facing difficulty in performing operations like printing, scanning, setting up a wireless connection, and similar issues, then open the printer troubleshooter tool will help to fix the printer issues.
There are tools available to fix printer issues. If you have a Windows computer, then the tools available for that are different than the one you use if you have a Mac computer. Other than the troubleshooter tools, there are troubleshooting steps too which are helpful to solve the problems.
Check the type of issue you are facing and see the suggestions on open the printer troubleshooter tool to fix it. If your printer is showing offline or not responding, then the first step to do from your Mac computer is to reset the printing system. Resetting is the first step of troubleshooting.
Fix the issue by resetting your printer. To reset your printer, turn it on if it is in sleep mode. Press the Power switch to wake your printer up from it. Load correct type of paper in the input tray, install appropriate ink cartridges in their slots and ensure there are no blinking error lights on the control panel of the printer.
Restart your printer and do not proceed until it is ready. Try to print and see if the issue is resolved. Then, tap the Apple menu and tap System Preferences. Click Print & Scan, Print & Fax, and Printers & Scanners whatever displays. Right-tap anywhere inside the Printers window and tap Reset printing system.
Tap Reset in the confirmation window. Type the administrator name and password and select OK to conclude the reset process. You should not forget to add your printer to the list after the printer is reset. Try to print and if the issue remains, there are other troubleshooting steps available to fix the issue.
The HP Print and Scan Doctor troubleshooting app is not available for Mac. In place of that tool, you can use the correct drivers and software on your devices to avoid the issue and then solve it when you encounter by open the printer troubleshooter.