Fix printer problems for a wireless printer
If the printer is working on a wireless network but stops abruptly, then you need to use certain steps to fix the issue. In certain cases, it may not work if it is connected to a network. You need to follow certain instructions to fix printer problems for a wireless printer.
Simple solutions to resolve the printer problems for a wireless printer
- The fundamental step is to reboot the printer, system, and router.
- Try to print a Network Test page from the printer’s control panel.
- Check the results on the information page to examine the network status.
- Make sure that the wireless router is switched on and is working properly.
- You may find certain solutions on top of the page to resolve the issue.
- Verify if the network name on the page matches the one the system.
- Reconnect the printer to the network if it does not work.
Resolve the wireless printer problems with the solutions mentioned below
If your printer is connected to a Windows system, download the HP Print and Scan Doctor tool. Run it using the steps mentioned on the screen. If the printer is connected to a Mac system, check the connection status and select the Wi-Fi icon. The following steps will fix printer problems for a wireless printer.
Check if there are any updates on your system. Certain firewalls may block communication between the printer and system. In such cases, disable the connection for a while. After the connection is established, re-enable it. If you have updated the operating system, switch back it to default.
Updates on your wireless router can also be a reason for the issue. Reconfigure the printer to the newly updated router settings. The settings are changed are the wireless password, network name, and Mac address filtering. Is your printer connected to a Virtual Private Network? Disable it and try to print again.
Check for any changes in the IP address of the printer. Run the Update IP Address Utility for your Windows operating system. Click the Start button. Select Programs -> HP -> Update IP address. Open the Printer Software on the Start screen. Click Utilities on the screen and select Updates IP address.
Type the IP address on the report in the Printer’s current IP address tab on the system. If the printer name is found, select Save to upgrade the software. Assign a static IP address on the printer. Launch the Utility software to update the drivers to the new IP address. If it does not work, run the HP Print and Scan Doctor tool.
If you are using a Mac system, select Print & Fax or Print & Scan in the System Preferences menu. Choose the printer name from the list of available devices. Click the – minus sign to delete it. Press the + sign to include the printer name to the queue.
If the printer is not working on a network, verify the router settings. Certain advanced router settings are be incompatible with the printer. Set the printer name as “admin” and the password as “password.” Disable the firewall settings if required to fix printer problems for a wireless printer.