CANON MAXIFY MB2320 NOT PRINTING BLACK

CANON MAXIFY MB2320 NOT PRINTING BLACK

“Is your Canon MAXIFY MB2320 printer not printing black?” If yes, continue reading this page to know the causes and solutions to fix it.

The printer might stop printing black due to any one of these causes:

  • Ink tank is empty or low
  • Misconfigured print settings
  • Clogged printhead nozzles
CANON MAXIFY MB2320 NOT PRINTING BLACK

REPLACING THE EMPTY OR LOW BLACK INK TANK

When your printer stops printing black, check the Black ink tank’s estimated ink level. If it is empty or low, replace it with a new one. To check and replace the Black ink tank, follow the instructions given below.

You can check the estimated ink level of the tank in two different ways.

  • Using the printer control panel
  • Using the printer driver

Using the printer control panel

On your printer’s home screen, locate and tap on theInkicon. Now, the estimated ink levels of the tanks will be displayed on the screen. Check the ink level of the Black tank. If it is empty or critically low, replace it with a new one. Otherwise, go to the next step of troubleshooting.

Using the printer driver (Windows only)

On your Windows computer, open your Canon printer driver. ClicktheMaintenancetab followed by theView Printer Statusbutton. Now, theCanon IJ Status Monitorwindow displaying the ink levels of your printer will open.

Replacing the ink tank

  • Turn on your Canon MAXIFY MB2320 printer if it is turned off.
  • Now, open the printer’s front cover.
  • Remove the Black ink tank from its slot.
  • Unpack the new ink tank and insert it in its slot.
  • Close the front cover.

Now, print a test page to check whether the “Canon MAXIFY MB2320 printer not printing black” issue is resolved. If not, perform the next method.

CONFIGURING THE PRINT SETTINGS CORRECTLY

Check whether the print settings are configured correctly. If you want to print aBlack and White document, select theGrayscaleoption in the Print Properties dialog box.

CLEANING THE PRINT HEAD

If your printer’s printhead is clogged, there is a chance for this issue to occur. To clean the printhead of your printer, follow the instructions given below.

  • Load enough paper into the input tray of your printer.
  • Open theMaintenancescreen on your printer.
  • SelectCleaning > Yes > Yes. Wait for the cleaning process to complete.

Once the cleaning process gets completed, check whether the “Canon MAXIFY MB2320 not printing black”issue is resolved. If not, contact us.

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