961 service memory error lexmark

961 Service Memory Error Lexmark

The 961 service memory error Lexmark indicates that the memory SIMM in slot one among the three slots is incompatible with the Lexmark printer or defective. I the error retains a 961 message, then there is a problem with the memory’s first port on the main system/controller board. So, you can also reset the printer for solving this type of issue.

Steps To Fix 961 Service Memory Error Lexmark

  1. Turn off the printer and disconnect the power cord.
  2. Wait for 30 seconds and plug the printer’s power cord into the wall outlet.
  3. Turn on the printer again.
  4. Disconnect the power cord and remove the system board cover by taking out the four screws that are fixed in place.
  5. Take the memory card from the memory expansion slot.
  6. Lift the latches and again connect the power cord.
  7. Switch on the printer without installing the memory card.
  8. Check if the error gets cleared.
961 service memory error lexmark

Detailed Explanation For 961 Service Memory Error Lexmark

Step 1: The 961 service memory error Lexmark tells that the memory SIMM in slot 1 is unsuitable or defective.

Step 2: Now, switch off the printer and disconnect the power cord.

Step 3: Wait for at least 30 seconds. Connect the printer’s power cord to a wall outlet.

Step 4: Now, locate the Power button on the printer and press it.

Step 5: If the error remains, switch off the printer, disconnect the power cord, and remove the system board cover by removing the four screws that are installed in place.

Step 6: Take out the memory card located in the memory expansion slot. Now, lift the latches.

Step 7: Reconnect the power cord and switch on the Lexmark printer without the memory card installed.

Step 8: If the error clears, the memory card is probably defective and needs to be replaced.

Step 9: If the 961 service memory error Lexmark remains, then there is a problem with the memory slot 1 port on the main system/controller board.

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